Aquabubble Swim Academy

Privacy Policy

Last Updated: 4 August 2025

AquaBubble Swim Academy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information.

 

We may update this Privacy Policy. Please check this page regularly for the latest version.

Who We Are

Information We Collect

  • We may collect:
    • Your name, email address, phone number
    • Your child’s name, date of birth, and relevant health information pertaining to the swimming lessons
    • Payment details (via a secure third-party processor)
    • Booking history
    • Your IP address and browsing behaviour via cookies
  • We do not collect sensitive information such as any medical details.
  • We commit to storing your personal information carefully.
  • We do not share your personal information with third parties unless required by law, and we never sell your information to anyone.

How We Collect It

  • When you register or book a class online

 

  • When you contact us via our website or social media

 

  • Through cookies when you browse our website

Why We Use Your Data

  • Your data is used to:
    • Provide you with updates and details about our swimming lessons.
    • To manage bookings and provide our swimming lessons
    • To communicate with you (e.g. updates, cancellations, awards gained)
    • To ensure swimmer safety and tailor lessons appropriately
    • For legal or regulatory requirements

 

  • We may also contact you to gather feedback on how we can improve our services or to inform you about upcoming courses.

Lawful Bases for Processing

  • We process your data under one or more of the following:
    • Your consent
    • To fulfil a contract (e.g. booked swimming lessons)
    • Legal obligations
    • Our legitimate interests (e.g. internal record keeping)

Children’s Data

  • We collect children’s data with parental consent for lesson delivery and safety. This information is stored securely and only accessible to authorised staff.

Data Sharing

  • We do not sell your personal data. We may share data with:
    • Payment providers (for transaction processing)
    • IT or booking system providers under strict data agreements

How Long We Keep Data

  • We retain personal information only for as long as necessary to fulfill our services. If you inform us that you no longer wish to be included in our database, we will promptly delete your information. We retain personal data for up to 12 months after the last class unless otherwise required by law.

Security

  • Your data is stored securely using encrypted platforms and access is limited to authorised staff.

Cookies

  • We use cookies to enhance your website experience and analyse site traffic. You can manage cookie settings in your browser.

Your Rights (UK GDPR)

  • You have the right to:
    • Access the personal data we hold about you
    • Request correction or deletion of your data
    • Withdraw consent at any time
    • Complain to the ICO if you believe your data has been misused

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